Stephen Wicks
Head of Hospitality Experience at Amana Living
Stephen Wicks is a compassionate and dedicated leader with extensive senior management, strategic, and change management experience. With a strong background in both people and financial management, Stephen has consistently delivered exceptional results in complex environments. His expertise spans across multiple industries, with a focus on aged care, hospitality, and tourism, where he has been instrumental in driving business turnarounds, enhancing resident experiences, and boosting staff satisfaction.
Throughout his career, Stephen has demonstrated the ability to successfully identify, define, and execute a wide range of strategic change initiatives. His approach to leadership is rooted in a commitment to the wellbeing of both residents and staff, and he is known for his ability to manage multi-site operations while maintaining strong relationships with various stakeholders, including residents, families, boards, community members, peers, and staff.
Stephen's accomplishments include leading diverse teams in various functional areas, including operations, sales, marketing, finance, human resources, clinical care, and IT. He has built a vast network of business contacts and resources, supporting his continued success in driving growth and innovation.